Frequently Asked

Popular Topics

Overview [Toggle All]

  • Rental furnishings can be an ideal solution for anyone who finds themselves in a transition.

    Some who benefit the most from rental furniture include:

    • Military Personnel
    • People in Transition
    • Disaster Relief
    • College Students
    • Interns
    • Traveling Groups
    • Corporate Housing Companies
    • Apartment Communities
    • Home Stagers

    Learn more about how rental furniture helps all kinds of clients in our Is Rental Furniture Right for You? blog post!

  • Thousands of customers over Furniture Options’ 35-year history have taken advantage of the benefits of furniture rental. Renting can be a much more sustainable way to furnish your home whether it’s a temporary space or your permanent home. Our Employee Owner delivery teams will deliver and setup your furnishings saving you time and money. Check out 5 reasons why renting furniture could be the best option for you for a little more info about the benefits of renting from Furniture Options.

  • We deliver to the following cities and their surrounding areas:

    • Austin
    • Dallas/Ft. Worth
    • Des Moines
    • Houston
    • Kansas City
    • Little Rock
    • Northwest Arkansas
    • Oklahoma City
    • Omaha
    • Tulsa
    • Wichita
  • Yes, we do require a credit check on most orders. The credit check is included in the ordering process, making the process as simple as possible. No extra work required!

  • Our Furniture Packages do have a 2-month minimum rental required, after that we never tie you to a long-term commitment. You simply rent your furniture month-to-month for as long as you like and we’ll pick it up whenever you’re done. All we ask is that you give us a 10-day notice when you’re ready to cancel the lease.

The Furniture & Collections [Toggle All]

  • Because we offer so many options, our “Designer Selected” rooms may include furnishings not shown on our website. All pictures are indicative of the furniture quality you will receive, however, and you can always request features to fit your style!

    We’ll always do our best to accommodate your requests and, if you receive a piece that you don’t like something, we’re happy to exchange it for an equivalent piece.

  • Ordering online is the best way to order your furniture, but we do have furniture showrooms in several cities including Kansas City, Oklahoma City and Wichita. Come in and find which of our furnishings is the perfect set for you.

    In all other cities, ordering your furniture on our website is fast and easy.

  • Sometimes. We receive new furniture all the time, so the furniture you receive may be brand new! We cannot guarantee new furniture, however, as our rental furniture may have been used by a previous renter.

    HOWEVER, we do guarantee all furniture will be in showroom condition. This means each furnishing is closely inspected for stains, marks of use, and wear-and-tear. All furniture is thoroughly cleaned and sanitized prior to delivery to your home.

    You will only receive furniture that has met our high standards, and if you are unhappy with any aspect of your rental furniture, you may exchange the furnishings for another piece.

  • Our collections include a combination of: Sofa, Chair, Cocktail Table, End Table, Lamp, Dining Table w/ Chairs, Queen Bed (Mattress, Box, Frame, Headboard), Dresser & Mirror, and Nightstand w/Lamp.

    • The Essentials Collection gives you all the basics to live comfortably.
    • The Lifestyle Collection is our most requested package, offering more design flair at a great value.
    • The Signature Collection includes more pieces and accessories with premium options like sectionals or leather furniture.

    For all collections you have the option of adding more furniture pieces, electronics, housewares, appliances, and decorative items to make your temporary housing feel like home.

  • Yes, but your best value is to stay within our deeply discounted furniture collection packages.

    You have the option to customize your package items or even rent one piece. Rental rates vary by city and require a 2-month minimum rental period. Please contact your local office for more details.

  • We will be happy to add or exchange any items! Contact your local Furniture Options office for more details. Some service or delivery fees may apply.

  • We know life happens and expect a certain amount of wear and tear. But if there is damage beyond the norm of daily life, please contact us as soon as possible.

  • Of course! We’re never surprised when customers fall in love with their furniture, so we offer options to purchase your furnishings. Please contact us and we can work with you on a buyout price of your furnishings.

Delivery & Pick-up [Toggle All]

Billing [Toggle All]

  • Yes, we do require a credit check on most orders. The credit check is included in the ordering process, making the process as simple as possible. No extra work required!

  • Ordering online is the fastest and easiest way to rent your temporary furnishings. Setting up payment is simple and quick right in your online account. You will set your payment info one time and our system will process your payments monthly on your billing date.

  • Delivery fees vary from city to city. When you place an order online, you’ll see the estimated delivery fees for the city you selected for your order. If you have additional questions, please contact your local representative.

  • The Customer Protection Plan covers fire, storm, water damage, general wear-and-tear and other situations beyond your control that can happen anytime. This is a monthly fee and is not refundable.

  • Yes! We’re proud to work with many service members and first responders throughout the Midwest. As thanks to these men and women for serving our communities, we offer free delivery within our local delivery areas to all active duty military, police offers, firefighters, EMTs and Paramedics. Include your military or professional identification information at checkout to receive the discount.