Frequently Asked Furniture Rental Questions
Overview
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Rent-to-rent is designed for temporary needs—perfect for people who only need furniture for a few months to a couple of years. You’re renting the furniture, not buying it, and return everything when you're done. It’s flexible, affordable, and hassle-free.
Rent-to-own, on the other hand, is a path to purchasing. You make payments over time and eventually own the furniture, often at a higher overall cost. It’s a better fit if you’re furnishing a permanent home.
Furniture Options is a rent-to-rent company, offering high-quality, pre-selected furnishings for short- to mid-term stays with fast delivery and easy pickup.
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Furniture rental is an ideal solution for individuals and organizations in transition. Our services cater to:
Military Personnel: Providing flexible furnishing options during relocations or temporary assignments.
Individuals in Transition: Assisting those undergoing life changes such as moving, remodeling, or temporary job assignments.
Disaster Relief: Offering immediate furniture solutions for those affected by unforeseen events.
College Students and Interns: Supplying affordable and temporary furnishings for dorms or short-term housing.
Traveling Groups: Equipping teams or families on extended stays with comfortable home-like environments.
Corporate Housing Companies: Enhancing temporary accommodations with quality furniture packages.
Apartment Communities: Providing model units or short-term rental solutions with stylish furnishings.
Home Stagers: Helping real estate professionals showcase properties with appealing decor.
And More…
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For over 40 years, thousands have chosen Furniture Options for stress-free, flexible, and cost-effective furniture rental solutions. Here’s why renting could be the best option for you:
Move-In Ready Convenience – Get a fully furnished space, often in as little as 48 hours (M- F only), with delivery, setup, and pickup included.
Cost-Effective Solution – Avoid large upfront costs, moving expenses, and resale hassles. Rent only for as long as you need.
Hassle-Free Setup & Removal – No heavy lifting, no assembly, no storage headaches. Our delivery team of employee-owners handles everything.
No Long-Term Commitment – Rent for 2 months to however long you need furniture, then return it when you’re ready to move on.
Designed for Your Lifestyle – Choose from pre-selected, professionally curated collections that match your style and budget.
Sustainable & Eco-Friendly – Reduce waste by renting furniture that is professionally cleaned, refreshed, and reused, keeping it out of landfills.
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We proudly serve the following cities and their surrounding areas:
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Yes, a credit check is required for most orders.
Individuals: Your privacy is important to us, and we use Experian for all credit checks. The instant credit check from Experian is required prior to finalization of your order.
Business Orders: In lieu of a credit check, business orders will require a completed Business Data form, which will be sent to your email after the order has been received.
International customers will be required to provide other documentation.
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We require a 2-month minimum rental charge, but you’re not obligated to keep the furniture for the full two months. Whether you need it for one week or one year, you simply pay the equivalent of two months' rent to get started. After the initial two months, we’ll continue to bill you month-to-month
For A La Carte rentals, a minimum of $99/month in rental items is required.
Flexibility: After the initial term, continue renting month-to-month as needed.
Cancellation: Provide a 10-day notice to cancel and schedule pickup.
Extension: Easily extend your lease by continuing your monthly payments.
To complete your order, you'll also need to:
Submit an Experian credit application, and
Either enroll in our Customer Protection Plan or provide a Certificate of Insurance covering the furniture.
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Placing your furniture rental order is quick and easy—just follow these simple steps:
Select your city and fill out the online request form to connect with your local Furniture Options team.
Choose your furniture package (Essentials, Lifestyle, or Signature), or customize your rental through our Build-It-Yourself or A La Carte options.
Add any extras like kitchenware, linens, electronics, or decor to complete your setup.
Submit your request. We’ll send you a detailed quote and contract based on your selections.
While you wait, you can complete the Experian credit application—this isn’t required to get a quote, but is needed to finalize your order.
Once approved, you’ll receive your contract to review, e-sign, and pay your first month’s rent (including delivery, tax, and protection plan if applicable).
Schedule Delivery - we will confirm your requested delivery date.
We’ll handle all the heavy lifting of the delivery, setup, and pickup when you’re done—so all you have to do is move in and enjoy.
The Furniture & Collections
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Furniture Options offers pre-selected furniture packages, meaning the exact pieces may vary. However, we ensure that each item matches the quality, style, and function of what’s displayed online. Visit our Gallery to see examples of the furniture included in our collections.
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While we have physical showrooms in select cities like Kansas City, Oklahoma City, and Wichita, most of our rental process is designed to be handled entirely online for your convenience.
You won’t select individual furniture pieces—we offer pre-selected packages based on your chosen collection. To get a feel for the style and quality of what you’ll receive, visit our Gallery to see real examples of furnished spaces.
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Not always—but it’s always in excellent, showroom-ready condition. Our furniture is professionally cleaned, inspected, and refreshed after every rental through a detailed quality control process. While items may have a rental history, they’re well-maintained, stylish, and ready to feel like new in your home.
We follow a multi-step inspection and cleaning process to ensure every piece meets our high standards before it's delivered to you.
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Each collection includes a cohesive set of pre-selected furniture for your living room, dining area, and bedroom(s)—carefully chosen by our in-house team to match the tier you select.
Our collections include a combination of sofas, chairs, cocktail tables, end tables, lamps, dining tables w/ chairs, queen beds (mattress, box, frame, headboard), dressers & mirrors, and nightstands w/Lamp.
You won’t select individual pieces, but you’ll receive a complete, set up ready for you with a clean, polished look.
The Essentials Collection: Simple and budget-friendly. Includes all the basics.
The Lifestyle Collection: Our most popular option, offering upgraded furnishings with a modern style.
The Signature Collection: Includes more pieces and accessories with premium options like sectionals or leather furniture and additions like rugs and artwork.
Build-it-Yourself gives you the flexibility to only rent for the exact rooms you need furniture. If you only need a few pieces, choose the A-la-Carte option.
You can also add electronics, housewares, linens, decor, and more to any collection.
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Yes, we offer sofa sleepers and rollaway beds, though availability may vary by location. Rollaway beds include a mattress, sheet set, pillow, and blanket (size varies). Contact your local Furniture Options team for availability.
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Our pre-selected collections are designed to offer the best value, and pricing is considerably discounted compared to renting individual pieces.
Start with a package and customize it to fit your needs.
You can add furniture, electronics, housewares, appliances, and decorative items to your collection.
If the package includes more furniture than you need, check out our Build It Yourself and à la carte options for a more tailored solution.
Contact us for more details on customizing your rental package!
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If you’re not completely satisfied with an item, contact your local Furniture Options office within 7 days of delivery to request an exchange. Some service or delivery fees may apply.
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We understand that life happens, and we expect a normal amount of wear and tear. But if an item is damaged beyond typical use—like a major stain, rip, or broken piece—please contact us as soon as possible. In some cases, there may be a cleaning or repair fee. If something is beyond repair, you may be invoiced for the item.
To protect you and your rental, we require either:
Enrollment in our Customer Protection Plan, or
A Certificate of Insurance showing that you have coverage for the furniture.
The Customer Protection Plan covers damage from things like fire, water, theft, and other unexpected issues. It’s peace of mind, built in.
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Of course! We’re never surprised when customers fall in love with their furniture, so we offer options to purchase your furnishings. Please contact us, and we can work with you on a buyout price for your furnishings.
Cleaning and Inspection Process
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Upholstered furniture is visually inspected for imperfections
It is vacuumed and spot cleaned
Upholstery is then cleaned using an extractor
Legs are inspected for proper installation and touched up
Upholstered furniture is then returned to inventory in showroom condition
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All pieces are visually inspected for imperfections
Drawers, tops, kick-plates and legs are repaired if needed
Drawers cleaned and vacuumed
Legs and feet are inspected for proper installation and touched up
Exterior is cleaned and touched up
Returned to inventory in showroom condition
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Each item is visually inspected for imperfections
Kitchen and Linen Essentials are cleaned with commercial-grade equipment
After cleaning, linens are packaged, covered, and sealed to await the next rental
Any item deemed not up to our standards is removed from inventory
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Each item is visually inspected for imperfections
Electronics & Lighting
Cords and plugs are inspected for safety
All items are cleaned and confirmed rust-free
Lamp shades are replaced if needed
Art and Accessories
Hanging art is checked to make sure the wire is intact (if applicable)
Frames and accessories are inspected for imperfections
Any repairs required are completed, and the item is touched up
Items are returned to inventory
Delivery & Pickup
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We deliver to the following cities and their surrounding areas:
Service Areas:
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We will be happy to add or exchange any items! Contact your local Furniture Options office for more details. Some service or delivery fees may apply.
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Delivery fees vary by city and depend on the number of bedroom setups included in your rental.
Once you submit your furniture request, we’ll email you a detailed contract that outlines all delivery fees before you confirm your order.
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We can often get your furniture, housewares, and electronics to you typically within two business days after your order.
Keep in mind that we deliver Monday through Friday only, and do not deliver on weekends or holidays.
Please contact your local Furniture Options office if you need a next-day delivery to ensure we have availability on our schedule and adequate time to process your order.
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Not necessarily! We offer a 1-hour call or text notice before arrival. If you won’t be home, just let us know how to access your unit.
Many apartment communities allow us in when you authorize a simple Permission to Enter (PTE) or give notice to the office. Some downtown locations may require you to schedule elevator or dock access through your resident portal—check with your leasing team to confirm.
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Of course! We would like to know as much about the building as possible before delivery. Older buildings present unique delivery challenges when small walkways and entryways prevent furniture from fitting through those spaces. The more information you can provide us on the front end, the more we can help eliminate these potential problems.
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Yes! Most furniture is pre-assembled, cleaned, and setup is included with your delivery.
Furniture Setup
We’ll arrange everything based on your layout. Want it placed a certain way? Let us know ahead of time!Housewares Setup
Renting housewares? We offer optional setup for an additional fee—this includes:Making the beds
Organizing kitchen and bath essentials
Putting items away
Help Us Help You
To avoid size or fit issues, we recommend sharing your apartment’s square footage or floor plan with your request. This helps prevent delays or extra trips. -
Yes, you can always add or exchange items to your lease after your initial delivery. Contact your local Furniture Options office for more details. Service or delivery fees may apply.
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Keep It as Long as You Need
Your rental includes a 2-month minimum, but you can schedule pickup sooner, even if you only need it for a week. You’re only responsible for the equivalent of 2 months’ rent.
Of course, you are welcome to keep it as long as you like! After the initial two months, we’ll continue to charge month-to-month until you request it to be picked up (10 days’ notice is required before the desired pick-up date).
Submit Your Pickup Request
Use our quick Pickup Request Form to schedule your furniture pickup online. It's the easiest and fastest way to get started.Give Us a Heads-Up
We require at least 10 days’ notice to end your lease and schedule pickup, so please plan ahead!
Billing
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Yes, a credit check is required for most orders.
Individuals: Your privacy is important to us, and we use Experian for all credit checks. The instant credit check from Experian is required prior to finalization of your order.
Business Orders: In lieu of a credit check, business orders will require a completed Business Date form, sent to your email after the order has been received.
International customers will be required to provide other documentation.
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Yes! Ordering online is the fastest and easiest way to rent your furniture.
Once your order is confirmed and your credit is approved, we’ll send you a secure payment link to enter your credit card information. After that, your monthly rent will be automatically charged on or around your delivery anniversary date—no need to log in each month or manage billing manually.
If you ever need to update your payment method, contact us, and we’ll take care of it.
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Delivery fees vary by city and depend on how many bedroom setups are included in your rental.
Once you submit your furniture request, we’ll email you a detailed contract that outlines all delivery fees before you confirm your order.
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What It Is
The Customer Protection Plan works like insurance. It protects you from unexpected issues like:Fire or storm damage
Water damage or theft
General wear-and-tear beyond normal use
It’s a non-refundable monthly fee (10% of your rent in most cities, 8% in Omaha) that gives you peace of mind during your rental.
Opting Out with Insurance
You can opt out of the plan by providing a Certificate of Insurance from your insurance provider. It must:Show your delivery address, and
List Furniture Options as a Loss Payee or Additional Insured
Already Enrolled but Want to Switch?
If you've already chosen the Customer Protection Plan but want to switch to your own insurance later, just send us your Certificate of Insurance. Once received, we’ll remove the plan from your future monthly charges.