“As a former executive responsible for client service interactions, I understand how vital a positive customer service is to the company’s overall success. With this in mind, I wanted to bring to your attention the outstanding employee you have in Ms. Giselle Magana.

I recently had the distinct pleasure of working with Ms. Magana on a Furniture Option's Intern Collection in Wichita. Her ability to listen to the customer to identify the issue was absolutely critical to any resolution. Ms. Magana is a great asset to the Furniture Options organization should be held as an excellent example for other employees to strive to emulate.”

– Susan W

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“We just had your movers, Evan & Rod, help with our corporate lease. I just wanted to make you aware of how amazing they are! They were very patient and respectful as well as a pleasure to work with. We all just wanted to give them props and let you know how great they were- which I’m sure you were already aware of. We are grateful to have had such a great experience with Furniture Options!”

— Michelle, The Preserve at Springcreek

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FO-Wichita C Hall

“I want to THANK YOU and everyone. The furniture is BEAUTIFUL and the guys are incredible. Even though it was the end of the day and they were so tired, you would have thought I was the first delivery of the day. They were kind, sweet and did AMAZING! Is the furniture available to purchase if I want down the road? 

I’m very impressed- way more than I ever hoped for!!!!!”

– C Hall

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FO-Austin Patti Stein

“I wanted to thank you again (Furniture Options Austin) for your help with setting up my daughter’s apartment at Avanti Hills with furniture . We were both so pleased with the outcome. Your setting up the furniture was seamless and so was the delivery. Germaine, Blue and Josh were just fabulous! They were respectful, helpful and very kind. I have continued to rave about the company since they delivered our furniture.”

Patti S.

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The Stokes - FO Dallas

“I just wanted to take the time to thank you (Furniture Options Dallas) for being so receptive to our needs this last week  Your delivery people were awesome and you really went above and beyond getting things right for Alec. It was so stressful given the situation and you guys took that worry off of me as for as the furniture went.   I would recommend you guys to anyone looking for a company to rent from in the future. You were great through the whole experience and I can't thank you enough for all your help. Please express my thanks to your delivery people as well.  Again thank you from the bottom of my heart!”

The Stokes

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Rachael S. - Go Rental Team DSM

“Thank you (the team at Furniture Options Des Moines) again for all of your hard work. Things have been crazy this week for me, but you have made me look like a rockstar to my client because you were able to provide service so quickly. Tony and his “crew” did an amazing job, and he was awesome about calling me and keeping me informed of what was going on as far as when he was on his way and when he was finished and made sure to tell me not to hesitate to call him if I needed anything else. 
That’s excellent customer service.”

Rachael: Go Rental Team

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Kelly Boggs - Gables Corporate Housing

“THANK YOU and your entire team (Furniture Options Dallas) for everything you did to make all of these crazy arrivals happen!!  I have to tell you, I work with A LOT of furniture companies and you guys have one of the best programs in the country.  Your furniture is gorgeous, your sets ups are flawless and then there is YOU!  Thanks for being so on top of everything!  You make my life so much easier, Michelle!” 

Kelly Boggs
Gables Corporate Accommodations

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